Overview

We are committed to providing value to our customers. If you are not completely satisfied with your subscription, you may request a refund.

Requesting a refund

You may request a refund under the following conditions:

• The refund request is made within 48 hours of your most recent subscription bill.
• You have not reached your subscription plan limits (e.g., received the maximum number of quotation requests or other services included in your plan).

If you have partially utilized your subscription, a pro-rated refund or alternative resolution may be offered at our discretion.

How to request a refund

To initiate a refund, please contact us at [email protected] within the eligible time frame. Include the reason for your request so we can assist you promptly.

Refund processing time

It typically takes up to 5 days for us to review, verify, and process refund requests. If your refund request is granted, the amount will be credited through your original payment method. Please note that it may take up to 10 business days for the refund to appear on your statement.